Privacy Policy

Privacy Policy

Introduction

Welcome to https://total-loss-assessment.collision-talk.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our comprehensive approach to data collection, storage, and usage, adhering to strict compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy describes how we handle your personal data when:

  • You use our applications and services as an authorized user, enabling us to provide personalized functionality.
  • You visit our website, which tracks user behavior for analytics and improvement purposes.
  • You subscribe to receive communications from us, including newsletters, promotional offers, or important updates.

Personal Data Collection

We collect various categories of personal data to enhance your experience and facilitate our services:

Account Information:

  • User names and passwords used to access accounts on our platform.

Payment Information:

  • Details related to payment methods you use for purchases or subscriptions, such as credit card numbers and billing addresses.

Financial Information:

  • Transaction records, including purchase amounts, dates, and frequencies, for accounting and analytical purposes.

Purchase Information:

  • Data regarding products or services bought from us, including quantities, order dates, and delivery details.

Mobile Device Identifiers:

  • Unique identifiers like IP addresses, mobile device IDs, and advertising IDs to recognize your device when you use our apps.

Location Data:

  • Geographic location information provided by your browser or device to offer localized services.

Feedback:

  • Comments, reviews, and ratings you share with us to improve our products and services.

Social Media Information:

  • If you choose to log in via social media accounts, we may collect data from those platforms, such as your public profile information.

Product Information:

  • Details about the products or services that interest or purchase, including preferences and usage patterns.

Cookies

We use cookies, a common technology for improving user experience and gathering analytics. Our cookies are categorized as:

  • Strictly Necessary: Essential for website functionality, ensuring secure sessions, and allowing you to navigate through pages.
  • Preference: Tailoring your website experience based on settings and preferences.
  • Analytics: Providing insights into how our website is used, helping us improve its performance and content.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or delete specific cookies as per your preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose collected, which may include:

  • Fulfilling service requests or processing orders.
  • Complying with legal obligations.
  • Conducting analytics and improving our services.

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust organizational safeguards and security practices to protect your personal data:

  • Employing encryption for secure communication and data storage.
  • Engaging trusted third-party processors who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from this demographic.

Your Rights

Depending on your jurisdiction, you have the right to:

  • Access, request a copy, or amend your personal data held by us.
  • Restrict processing activities or object to certain uses of your data.
  • Request data portability, allowing you to transfer data from our systems to others.
  • Withdraw consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • File appeals or complaints with relevant privacy authorities in your region.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data requests, unsubscribes, or complaints, please contact us: